How to Claim My NCEdCloud Account

NCEdCloud, the innovative online platform developed by the North Carolina Department of Public Instruction, has revolutionized the way students, teachers, parents, and administrators access educational resources.


By providing a centralized hub for a wide range of applications and tools, NCEdCloud has become an essential part of the state’s educational ecosystem. However, before you can fully utilize the power of this platform, you must first claim your NCEdCloud account.

In this article, we’ll guide you through the step-by-step process of claiming your account, ensuring a smooth transition into the digital learning world.

Step 1: Visit the NCEdCloud Claim My Account Page

The first step in claiming your NCEdCloud account is to visit the Claim My Account page. To do this, open your preferred web browser and navigate to

NCEdCloud Claim account

Step 2: Enter Your PowerSchool ID

On the Claim My Account page, you’ll be prompted to enter your PowerSchool ID. This is a unique identification number assigned to you by your school or district’s student information system. If you’re unsure of your PowerSchool ID, you can contact your school’s administrative office or IT support team for assistance.

Step 3: Provide Personal Information

After entering your PowerSchool ID, you’ll be asked to provide additional personal information. This typically includes your first and last name, date of birth, and the name of your school or district. It’s essential to provide accurate information during this step, as it will be used to verify your identity and ensure the security of your account.

Step 4: Create Your NCEdCloud Account Credentials

Once you’ve provided the necessary personal information, you’ll be prompted to create your NCEdCloud account credentials. This includes setting up a unique username and a secure password. When creating your password, it’s recommended to follow best practices for password security, such as using a combination of letters, numbers, and special characters, and avoiding easily guessable information like your name or birthdate.

Step 5: Review and Accept Terms and Conditions

Before completing the account claiming process, you’ll be asked to review and accept the NCEdCloud Terms and Conditions. Take the time to carefully read through these terms, as they outline the policies and guidelines for using the platform. If you have any questions or concerns, you can reach out to your school’s IT support team or the NCEdCloud support team for clarification.

Step 6: Complete the Account Claiming Process

After reviewing and accepting the Terms and Conditions, you can proceed to complete the account claiming process. Follow any remaining on-screen instructions, and once you’ve successfully claimed your account, you’ll receive a confirmation message or email with further guidance on accessing the NCEdCloud platform.

Importance of Claiming Your NCEdCloud Account

Claiming your NCEdCloud account is a crucial step in gaining access to the powerful educational resources available through the platform. By completing this process, you’ll be able to:

NCEdCloud Target Applications
  1. Access a wide range of educational applications and tools through a single sign-on (SSO) process, streamlining your workflow and saving time.
  2. View and manage important information such as grades, attendance records, and progress reports, keeping you informed and engaged in the learning process.
  3. Utilize teacher tools and resources, including lesson planning tools, grading systems, and digital content repositories, enhancing the quality of instruction.
  4. Stay connected with parents and guardians, allowing them to monitor their child’s academic progress and communicate with teachers more effectively.

Troubleshooting and Support

If you encounter any issues during the account claiming process, there are several resources available to assist you:

  1. NCEdCloud Help Center: Visit the NCEdCloud Help Center at for comprehensive user guides, FAQs, and troubleshooting tips related to account claiming and other common issues.
  2. Contact Your School’s IT Support Team: Your school or district likely has an IT support team dedicated to assisting students, teachers, and staff with technology-related issues, including account claiming. Reach out to them and explain your situation, and they’ll be able to provide personalized assistance.
  3. Reach Out to NCEdCloud Support: If you’re still experiencing difficulties, you can contact the NCEdCloud support team directly. They can be reached via email at [email protected] or by phone at 919-807-4357 (HELP). Provide them with details of your situation, and they’ll assist you in successfully claiming your account.

Embrace the Future of Digital Learning

Claiming your NCEdCloud account is the first step in unlocking a world of educational opportunities and resources. By following the step-by-step process outlined in this article, you’ll gain access to a powerful platform that enhances collaboration, facilitates learning, and streamlines administrative tasks.

The NCEdCloud platform is constantly evolving, offering new features and integrations to meet the ever-changing needs of the educational landscape. By claiming your account, you’ll be at the forefront of this digital transformation, embracing the future of learning and empowering yourself or your students with the tools necessary for success in the 21st century.

Don’t wait any longer – claim your NCEdCloud account today and unlock the full potential of North Carolina’s digital learning world.